Professional Resilience In These Times

Course Overview

Presented by Vickie Leff, LCSW, BCD, APHSW-C, of Duke HomeCare & Hospice and UNC Graduate School of Social Work, this webinar reviews evidence-based interventions for anxiety, moral distress, and burnout, strategies for institutional resilience, and more.

Target audience: Social Workers and Hospice & Palliative Care Professionals

Content level: Beginner

After attending this course, participants will be able to:

  1. Familiarize with the physical, emotional and behavioral symptoms of compassion fatigue, burnout and moral distress;
  2. Identify evidence-based interventions for anxiety;
  3. Identify areas and strategies for improvement & intervention;
  4. Identify areas and strategies for institutions, such as Debriefings;
  5. Understand impact of loss of boundaries on patient care;
  6. Identify their ethical obligations around professional resilience.

About the Instructor

Vickie Leff, LCSW, BCD, APHSW-C received her MSW from Simmons School of Social Work in 1982. She worked at Beth Israel Hospital in Boston as an oncology social worker in hematology/oncology, both in and out patient settings. After working for 6 years at Beth Israel, she became the Director of Patient and Family services for the Massachusetts Division of ACS  for many years.

After moving to North Carolina and spending time raising her two kids, she re-entered the clinical social work workforce at WakeMed Acute Rehab Hospital in Raleigh, working with stroke patients and families. But, when a position became open for the first Palliative Care Clinical Social Worker at Duke, she jumped at the chance and was in that position from 2012 to 2019.

Since 2020, she became the Executive Director of the Advanced Palliative and Hospice Social Work Certification Program, after working as a clinical social worker at Duke HomeCare and Hospice. She is also currently an an Adjunct Instructor at the UNC Graduate School of Social Work, Chapel Hill. Vickie serves as the Co-Editor of the Journal of End of Life & Palliative Social Work, Brief Reports and Introspection Section.

Vickie is published in Health Affairs, as well as the Journal of End of Life & Palliative Social Work. She served on the SWHPN Board of Directors for a number of years, initiating their Mentorship program, and other educational activities. In addition to being a LCSW and BCD, she is APHSW-C.

To register:

If you've already purchased this course, you must log in first to access it. Log in at the top right-hand side of this page. Return to this page and click "Recorded Webinar: Professional Resilience In These Times" below to get started.

If you'd like to register for this course, click here.


The cost to attend is $25 for current SWHPN members and $40 for non-members. Current SWHPN Student Members and Retiree Members attend free.

CE requirements:

To earn CE credit, social workers must log in, attend the entire course and complete an online course assessment and evaluation. Certificates of completion will be emailed immediately following course completion.

Social Work Hospice & Palliative Care Network aka SWHPN, #1716, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. Social Work Hospice & Palliative Care Network aka SWHPN maintains responsibility for the program. ASWB Approval Period: 7/18/2020 – 7/18/2023. Social workers should contact their regulatory board to determine course approval for continuing education credits. Social workers participating in this course will receive 1 continuing education clock hours.

Social Work Hospice and Palliative Care Network is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0503.

If you need accommodations, please reach out to the SWHPN Professional Development Program at or call (412) 850-3375.

Course Details

Professional Resilience In These Times00:58:00
Professional Resilience In These Times: Webinar & Slides 00:58:00
CE Assessment: Professional Resilience In These Times
Webinar Evaluation: Professional Resilience In These Times
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